Privacy Policy

Effective Date: 07/07/2025

Welcome to The COWBOY WINDSOR store
Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website {www.cowboywindsor.com}

1. Information We Collect
When you visit our Site or make a purchase, we may collect the following types of personal information:

Personal Information: Name, email address, shipping address, billing address, payment details (processed securely via third-party services), and phone number.

Order Information: Items purchased, order history, and communication related to your order.

Marketing Info: Your preferences and responses to marketing communications if you subscribe.

2. How We Use Your Information
We use your personal information to:

Fulfill and manage orders.

Communicate with you (order confirmations, support, updates).

Screen orders for potential fraud or risk.

Provide personalized content and marketing (only with your consent).

Improve our website and services.

3. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties to help operate our store, such as:

Payment processors (e.g., Stripe, PayPal)

Shipping providers (e.g., Australia Post, DHL)

Analytics tools (e.g., Google Analytics)

Marketing platforms (e.g., Instagram, Meta)

All third parties are required to protect your data in accordance with applicable laws.

4. Cookies
We use cookies and similar technologies to:

Understand how you use the Site

Improve your shopping experience

Remember your preferences

You can control cookie settings through your browser or opt out via tools like Network Advertising Initiative.

5. Your Rights
Depending on your location, you may have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Object to or restrict certain processing

Withdraw consent for marketing

To exercise these rights, contact us at [your email address].

6. Data Retention
We retain your information for as long as needed to fulfill orders and legal obligations, or until you request its deletion.

7. Security
We take reasonable precautions to protect your personal information. All payment information is encrypted and processed securely.

8. Minors
Our site is not intended for children under the age of 13 (or equivalent age depending on your jurisdiction). We do not knowingly collect data from minors.

9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The updated version will be posted here with the “Effective Date.”

10. Contact Us
If you have questions or concerns, please reach out:

Email: info@cowboywindsor.com
Address: Gold Coast Queensland, Australia