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Shipping Policy

Effective Date: 07/07/2025

Thank you for shopping with COWBOY WINDSOR. Below you'll find everything you need to know about how we handle shipping, delivery, and processing times.

1. Order Processing

  • Orders are processed within [2–5 business days] after your order is placed (excluding weekends and holidays).

  • You’ll receive a confirmation email once your order has been processed and a tracking number once it’s shipped.

2. Shipping Rates & Delivery Estimates

We offer both domestic and international shipping. Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Domestic: [3–7 business days]

  • Express Domestic: [1–3 business days]

  • International Standard: [7–21 business days]

  • International Express: [5–10 business days]

Note: Delivery times may vary depending on your location and customs clearance for international orders.

3. Shipping Carriers

We partner with reliable carriers such as:

  • [Australia Post / USPS / FedEx / DHL / UPS]
    Tracking numbers are provided for all shipments once dispatched.

4. International Shipping

We ship worldwide to most countries. Please note:

  • Customs, duties, and taxes are the buyer’s responsibility.

  • Delays may occur due to customs processing in your country.

  • Some locations may have restricted shipping.

5. Shipping Delays

We do our best to ensure timely delivery, but please understand that unforeseen events (weather, carrier delays, customs issues, etc.) may affect shipping times. We’re always here to help if there are any issues.

6. Lost or Damaged Packages

If your package is lost or arrives damaged:

  • Contact us at [your support email] with your order number and details.

  • We’ll work with the carrier to resolve the issue or send a replacement if eligible.

7. Address Accuracy

Please double-check your shipping address before completing your order. We are not responsible for packages sent to incorrectly provided addresses.

8. Questions?

If you have any questions or need help with shipping, contact us at:

Email: info@cowboywindsor.com
 

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